Frequently asked question

We value your feedback. You can use the "Feedback" or "Report a Problem" feature on our platform or contact our customer support.

You may be able to cancel an order within a specific timeframe after placing it. Check our cancellation policy for more details.

We offer loyalty programs and occasional discounts to our registered users. You can sign up to infobidz.fun social media network to stay updated.

Yes, we take your privacy and security seriously. We use encryption and other measures to protect your personal information. You can review our privacy policy for more details.

You can reach our customer support team through the "Contact Us" page on the website or app. We also provide live chat and email support.

Shipping times and costs may vary based on your location and the product you're ordering. You can find this information on the product page and during the checkout process.

No, right now we don't offer international shipping. We only sells products in India. But soon we will start international shipping. During checkout, you can see if your location is eligible for delivery or not.

If you're not satisfied with your purchase, you can initiate a return within 24 hours. Refunds are processed after we receive and inspect the returned item. For more details see 'Return Policy' and 'Refund Policy' pages.

Offline payment methods are payment options that do not involve electronic transactions. These can include: 1. Cash on Delivery (COD): Customers pay in cash when the product is delivered to their doorstep. 2. Bank Transfer: Customers transfer funds directly to the seller's bank account.

We accept offline payment methods including Cash On Delivery. You can see the full list during the checkout process.

Yes, you can track your order by logging into your account and visiting the "Order History" section. We'll provide real-time updates on your order's status.

You can use the search bar at the top of the page. Enter keywords or product names to find what you're looking for. You can also browse by category.

If you've forgotten your password, click on the "Forgot Password" link on the login page. You'll receive an email with instructions on how to reset your password.

To create an account, simply click on the "Sign Up" or "Register" button on the homepage. Follow the prompts to enter your information and verify your email address.